segunda-feira, 5 de fevereiro de 2024

Three consumer protection priorities in the time of AI


 How do you know if this article was written by artificial intelligence (AI)? 

It wasn't, but should you have the right to know?

The case for transparency and consumer information in the age of generative AI grows stronger by the day. The market is ever more concentrated, with a few companies monopolising data ownership and many of the models. Looking ahead, we see concerns about competition intensifying, and we're watching closely from a consumer rights point of view, as major markets pursue their focus on antitrust.

But this much is clear, generative AI will reshape much of our lives - extending to our laws, norms and values - making transparency essential. That means traditional consumer protection needs to be rethought to keep pace with the latest developments. 

The United Nations Guidelines for Consumer Protection emphasise the importance of transparency when it comes to providing people with the information they need to make informed choices, and enabling authorities to establish and enforce rules. (...)

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