Online travel agencies file complaint against Ryanair alleging breach of GDPR

A European travel tech industry group filed two separate complaints on Tuesday (21 May) to French and Belgian data protection authorities over Ryanair’s use of biometric data, according to a press release shared with Euractiv.

The EU Travel Tech association, which counts Airbnb, Booking.com, Expedia, eDreams, and Skyscanner among its members, alleges that Ryanair has violated the EU’s key data privacy legislation, the General Data Protection Regulation (GDPR).

“Ryanair’s biometric verification process violates the principles of lawfulness, fairness and transparency required by the GDPR,” the press release said. (...)